Patrick Vinson - Senior Network Engineer/Programmer
Patrick has been working on NT servers since their introduction by Microsoft, thus he has an extremely strong experience-based understanding of all Microsoft server platforms. Patrick has excellent Exchange and Active Directory trouble-shooting experience and is an expert at recovering crashed systems that others cannot revive. Patrick has extensive experience with DHCP; DNS; NAT; RAS; WINS; Terminal Services; Exchange Server; Server 2003; Small Business Server; corporate Anti-Virus solutions; and all Backup and Recovery solutions. Patrick is also an extremely experienced custom application developer and systems analyst, and can create efficient, cost-effective solutions to most information system requirements. An expert on DBMSs, Patrick has worked with most major database engines with an emphasis on Microsoft SQL Server. See Networking Support, Network Security & Programming

Carlos Zuniga – Network Engineer
Carlos Zuniga has practical experience as a Windows /UNIX/MAC technician in the IT industry.  He has extensive work experience in installing and troubleshooting all versions and upgrades of Windows Systems Servers and Workstations, including Windows 98, ME, NT, 2000 and XP.  Carlos also has extensive experience with loading the UNIX/Linux O/S and configuring user and printing profiles on the UNIX network.  In addition to his years of technical experience with Windows and UNIX Operating Systems, Carlos has extensive troubleshooting and configuration experience with TCP/IP, LAN/WAN, hubs, routers, firewalls, DSL, and Cable technologies.

Jordan Potsic – Network Engineer
Administration and troubleshooting of internal LAN, Citrix, TCP/IP, DHCP, DNS, WINS, Veritas, RAID, Exchange 5.5/2000, IIS, Network Security, as well as Windows Small Business Server, Windows 2000 Server, desktop support, general application and hardware troubleshooting. See Networking Support

Joseph Kwong – Network Engineer
Joseph is an accomplished MCSE (4) and MCP (W2K) with a varied background in numerous different technologies. His experience includes: Windows 2003/2000 Server, Exchange 2003/2000/5.5/IIS, DNS, DHCP, WINS, Red Hat Linux 7.x/8.x/9.x, LAN/WAN Design and Support, OSPF, BGP, RIP, Frame-Relay, ISDN, VLAN, Win XP Pro/Me/9x Workstation/VPN. Novell, Cisco. See Networking Support

Darrick Richardson – Network Engineer
Windows Server 20003, Windows 2000 Server, Active Directory, Wireless, Blackberry Enterprise Server, Exchange 5.5/2003, Exchange and Active Directory Migration, SQL, Network Security, Sarbanes-Oxley review and mitigation, MS Operations Manager, Backup and Disaster Recovery solutions. See Networking Support

Richard Weinstein - Senior Network Engineer
Richard is CISCO certified and specializes in configuring firewalls, Virtual Private Networks and Point-to-point Networks. His hardware knowledge includes: CISCO 5K & 6K Catalyst Switches, CISCO RSM, 7000, 4000, 2500, 1700 routers, Ascend Telco Switches, ISDN Pipe Line. He has experience with IBM Mainframes Pentium PCs, Tele Alert Paging, SCSI RAID controllers and Video Conferencing. His software knowledge includes: OSI model, LSL, Nortel NetID and Microsoft Server DHCP, Routing protocols OSPF, RIP and routed protocols TCP/IP, Ethernet, IPX & Apple Talk. Expert knowledge in SNMP with HP NNM Open View & CISCO Works 2000. Richard continues to work on various operating systems including: Solaris, HP-UX, Microsoft NT 2K, NT 4.0, Netware, IOS for CISCO. See Networking Support and Network Security

Dmitriy Pereverzev – PC and Network Technician
Dmitriy has over six years of hands-on experience in the I.T. industry.  He has working knowledge of Internet infrastructure, network and application trouble shooting, and network configuration.  His skill set includes: Proficiency in TCP/IP protocols, Outlook/Outlook Express, Lotus Notes, switch configuration and repair on 3Com, Linksys, D-Link and Netopia products, installation of service packs, security updates and registry modifications on Windows 95/98/NT4/2000/XP, virus and worm removal with Symantec and McAfee products, and spyware removal with Ad-aware and Spybot. See Computer Repair.

Scott Wills – Network Cabling Technician
Scott's background includes cabling for numerous large corporations in Europe as well as an excellent understanding of both residential and commercial cabling. He prides himself on quality work done quickly, properly, and neatly. Should you need COAX, Cat5e, or Cat6, Scott will be happy to install it, generally within a few days. See Data Cabling.

Masa Yamamoto (Lance) – Macintosh Engineer
Lance is a corporate-level MAC Engineer specializing in Server Administration, Cross-Platform PC/MAC Management and Disaster Recovery Strategies.  Lance has extensive knowledge and expertise with Macintosh hardware and software:  Apple SE to Power Mac G4, Macintosh, OS’s (7.0 — 10), Peripherals, Storage Devices, etc.  He is also very proficient with Windows 3.x, 95, 98, NT Client/Server, Windows XP Client/Server, 2K Client/Server, etc. See MAC Support.

Erick James - Macintosh Hardware Specialist
Erick James - Macintosh Hardware Specialist
Erick is proficient in all versions of MacOS (7.4, 8.6, 9.1, 9.2. X), the latest Internet protocols, networking, and web programming languages. He has over ten years of experience with Macintosh computers and Apple products. He supports PowerBooks (including G3's), iMacs, G4's, any PowerMacs, Performas and old 680x0 Macs. Due to his PC skills, Erick's strength is cross platform networking. See MAC Support.

Armando Becerra - Printer/Copier/Fax Repair Specialist
Armando has been professionally resolving Laser, Inkjet, and Dot-matrix printer problems for over ten years, and has been working with Sky Computer Services for four years. Armando has a reputation for resolving on-site printer problems that other printer technicians can't accomplish or would take other technicians days to repair. Armando is highly experienced in troubleshooting printers, faxes, fax combos, as well as copiers. He troubleshoots major copier brands, including: Xerox, Minolta, Royal, Lanier, Sharp, and Canon. Armando holds certifications in multiple Hewlett Packard Laser Printers. See Laser Printer Support

Bruce Nachsin – PC Technician
Bruce has a varied practical background in many different technologies, including but not limited to Windows3.1 - XP; MS Office; hardware troubleshooting and support. He is an accomplished slayer of viruses and spy-ware and is excellent at troubleshooting various networking, hardware, and application issues. Personally, Bruce is patient and gentle, and a great choice for someone looking to learn a little bit during their appointment!

Nancy Zarow — Trainer / Customer Support
Nancy has a technical background and Herculean patience, which makes her a great teacher. From basic computer operation and Windows functionality to most Microsoft Office modules, Nancy offers on-site training from beginner to intermediate level users. Why train in a classroom on a computer you're not familiar with? Nancy provides training on your computer with your applications and your settings. She is a great resource for employees to improve productivity and efficiency on the computer.